Tomo helps you find local friends and groups through shared hobbies. To keep everyone safe, we operate under the following policies.
Tomo is a service for hobby-based communities. Using it for the purpose of dating or romantic encounters with strangers is not allowed. Posts, groups, or events recruiting romantic partners will be hidden or removed without notice, and repeated violations will result in suspension.
Our operations team regularly patrols newly created groups, events, and posts. Content that violates our Terms of Service will be corrected or hidden, and malicious cases will lead to account suspension and reports to the relevant authorities.
If you find an offensive post, group, or user, please use the in-app report feature. Reports are reviewed and acted on promptly by our team. Your identity is never disclosed to the reported party.
Minors need the consent of a parent or legal guardian to use the service. Groups run by minors are continuously monitored, and any act endangering the safety of children is reported to law enforcement immediately. Our policy against child sexual abuse and exploitation (CSAE) and the reporting procedure are described in the Child Safety Standards.
• For your first meetup, we recommend daytime events in public places.
• Report any solicitation involving money (investment, MLM, religion) immediately.
• You never have to share your contact information if pressured.
• Never meet one-on-one with someone for the first time. Meet first at a gathering with several people.
• Keep yourself able to leave on your own. It is fine to decline offers of a ride home on a first meeting.
• Tell a family member or friend where you are going, when it starts, and roughly when you will be back.
• If something feels wrong, you may leave even without being able to explain why. Your safety comes before politeness.
Blocking cuts off contact from your side. You do not need to explain your reasons, and the other person is not told. Use it freely, even when your only reason is that you would rather keep your distance.
Reporting asks our team to look into what happened. Blocking protects you; reporting protects the next person who might otherwise face the same behavior. If you are unsure whether something is worth reporting, report it — judging that is our job, not yours.
If you feel unsafe at a gathering, leave first — do not wait for anything to happen in the app. You can report it once you are safe. In urgent situations, contact the police or other public authorities.
The following guides cover preparation and conduct in more concrete terms (in Japanese).
• From online to offline: safety steps for a first meeting
• How to use reporting and blocking
• Your first offline meetup: preparation, manners, checklist